50% deposit secures a booking,
If we have to cancel the booking due to a Covid outbreak locally then a full refund will be given.
If guests live in an area which is subject to a local lock down or if visitors are coming from abroad and are subject to travel restrictions then every effort will be made to move the booking to an alternative date, if after exploring all avenues and no alternatives can be found then a refund will be made.
We require Track and Trace information for everyone in the party
We provide duvets, pillows, mattress protectors and pillow protectors.
We rotate duvets and pillows ever let with a spare set.
You are required to provide your own bed linen and towels. There are 2 pillows on each bed.
When guests depart the house is sterilised with a ULV fogging machine the product used is safe and is effective against Covid this ensures a deep disinfection.
The house is deep cleaned
On arrival one person from the group will be shown into the property wearing a face mask and shown around.
Check in time is now later, as a guide it could be 6:00pm however its usually earlier between 4:00pm and 5:00pm and we can text or call you by Mobile to let you know.
Please provide Mobile contact No. at time of booking.
The house is deep cleaned before arrival, please keep the house clean and leave it clean
Check out time is now earlier 9:00am. Please depart promptly as we have a full day ahead of us preparing the house for incoming guests.
Please strip beds of mattress protectors and pillow protectors and place them into laundry bags provided – zipped up.